Oh no! There may be a few possible issues here:
- You may be missing your song license links. The license links are required to activate your music licenses. You can find all of your song license links on the Licenses ✅ page in your Thematic account after downloading the songs.
- Make sure you are using the correct channel's license links! Each channel needs to use its own license links to ensure the music licenses are activated and the videos are protected from copyright claims! So when logging in to Thematic to find music, please make sure to select the channel where you will be posting the content to ensure your links match your channel.
- You may have not added your YouTube channels to your Thematic account. In order for us to validate your account and music license you must add the channels where you will be posting content. Please check out this article and learn how to add them!
After you've checked your video and confirmed your links are correct, please send us an email at email@example.com with the link to your video so we can help you get the claim released.