Oh no! There may be a few possible issues here:
- You may have not connected your YouTube channels to your Thematic account. In order for us to validate your account and music license you must connect the channels where you will be posting content. Please check out this article and learn how to connect them!
- You may be missing your song promo links. The promo links are required to activate your music licenses. You can find all of your song promo links on the Downloads page in your Thematic account.
Please send us an email at firstname.lastname@example.org with the link to your video so we can help you get the claim released.