Why This Happens
Facebook’s Rights Manager system is still evolving and, unlike YouTube, does not currently allow for automatic pre-clearance of music licenses. This means you may occasionally receive copyright claims even if you’ve properly licensed the music through Thematic.
Rest assured, your music license is valid, and you do have the right to use the song in your content.
How to Resolve a Facebook Copyright Claim
To resolve the claim, you’ll need to submit an appeal directly through Facebook. You can use the following steps:
🔗 Submit Your Appeal
Use Facebook’s official Copyright Appeal Form to dispute the claim.
📝 What to Include in Your Appeal
Copy and paste the text below into your appeal message. Be sure to replace the placeholders with your actual license info:
THEMATIC LICENSE CERTIFICATE – This document provides proof of my license for the song “SONG TITLE” by ARTIST NAME for my content: LINK TO YOUR LICENSE CERTIFICATE
Please see that any copyright claims or notices are removed from this video for this work in respect to my license. For any questions regarding this agreement, please contact Thematic, Inc. at info@hellothematic.com.
Where to Find Your License Certificate
You can find your license certificates in your Thematic account on the ✅ Licenses & Downloads page:
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Click your profile icon in the top navigation bar
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Go to ✅ Licenses & Downloads
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Each song you've downloaded will have a License Certificate link associated with it
Use that link in your appeal to prove your license is valid.
Need More Help?
If you have any questions or need additional support, feel free to reach out to us at team@hellothematic.com. We're here to help!
