Why you received a copyright claim (and how to fix it)

Using music from Thematic but still got a copyright claim? Here’s why that might happen and how to quickly resolve it.

Written by Thematic Team

Updated 2 weeks ago

Don’t worry - this can be fixed!

If you received a copyright claim on a video that uses music from Thematic, it’s usually due to one of the following common issues:

✅ Common Reasons for Copyright Claims

1. Your License Link Wasn’t Included in the Video Description
Your license must be activated by including the correct license link in your video description. You can find your unique license links under the ✅ Licenses & Downloads page in your Thematic account.

2. Your YouTube Channel Isn’t Connected to Thematic
If your channel isn’t linked to your Thematic account, we can’t validate your license. Make sure you’re logged into Thematic with the correct channel selected before downloading songs.

3. You Used the Wrong Link (or Someone Else’s License)
Your license links are tied to your specific channel. Using a license link from another channel or account will not protect your video from claims.

4. Your Video Was Private Too Long After Upload
YouTube hides the description and metadata of private videos, which means we can’t verify your license. If your video was private for an extended time after uploading, we may not have been able to validate the license.

5. The Video Violates Our Terms of Use
Our music can only be used in original content (like vlogs, tutorials, or brand videos). Music-only uploads, playlist-style videos, or any audio-focused content that mimics music streaming platforms are not permitted. Please review our Music License FAQs and Creator Agreement to ensure your use aligns with our terms.

6. There Was an Incorrect Claim from a Song’s Rights Holder
In rare cases, a rights holder may mistakenly issue a claim, even though your license is valid. This is not your fault, and we can help resolve it.

🎯 How to Fix It

Double-check the video description:
- Make sure your license link is included.
- Confirm it’s the correct link for your YouTube channel.
Make sure your video is public or unlisted (not private).
Then, email us at team@hellothematic.com with:
- A link to the video.
- A brief note if you’ve updated the license or video status.

📋 If you choose to also dispute the claim directly through YouTube, be sure to paste your License Certificate link into the dispute details for faster resolution.

💡 Learn More

Want a deeper understanding of how copyright works on YouTube?
Check out the Thematic Creator Toolkit - your go-to guide for avoiding copyright claims and making the most of your music license.

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